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1. ORGANIZATION INFORMATION
'
*
' indicates compulsory fields
Company Name*
Post Box
*
Emirate
*
Abu Dhabi
Dubai
Sharjah
Ajman
Ras Al Khaimah
Umm Al Quwain
Fujairah
Phone
*
Fax
*
Website Address
*
Position
Name
Mobile Number
Email
GM / CEO*
Finance Manager*
IT Manager
Other
Number of Employees
*
Branches
*
Year Established
*
1900
1901
1902
1903
1904
1905
1906
1907
1908
1909
1910
1911
1912
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1989
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1991
1992
1993
1994
1995
1996
1997
1998
1999
2000
2001
2002
2003
2004
2005
2006
Services Offered*
(please tick appropriate boxes or specify other company services):
NVOCC
Logistics
Freight Forwarding
Warehousing
Shipping (Vessel)
Agency Operations
Other (please specify)
Does your company have shipping software?
(If 'NO' shipping software, please proceed to Section 3)
Yes
N
o
2. SHIPPING SOFTWARE INFORMATION
Software Vendor
Software in use
(Brand name if any)
Supplier / Installer
Number of users:
Year of Implementation
What broad areas does your software cater to?
(please tick appropriate boxes or specify other software areas):
NVOCC
Logistics
Freight Forwarding
Warehousing
Shipping (Vessel)
Agency Operations
Sales
Finance & Accounts
DPA Connectivity
Claims
Commercials
Reports (Crystal or BI)
Other (please specify)
Please rate your software on the following criteria:
Criteria
Bad
Poor
Average
Good
Excellent
Not Applicable
1
Product Features
2
Local Market Relevance
3
User Friendliness
4
Cost Effectiveness
5
Vendor Support
6
Local Support
Total cost incurred in software implementa
tion,
excluding
hardware (in AED)
Or
Please indicate range:
< AED 30,000
AED 30K - 100K
AED 100K - 250K
> AED 250K
3. IF NO SHIPPING SOFTWARE
Please specify the alternative solution used
4. REQUIREMENT INFORMATION
Would you like to upgrade / replace your existing software?
(If '
NO
',
please
proceed to the end of the questionnaire)
Yes
N
o
Please indicate range or actual time-frame for upgrading / replacing your existing software
< 3 months
3 - 6 months
> 6
months
Please specify the budget
for upgrading/replacing your existing software
(in AED)
Thank you for your kind cooperation.
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CEM Business Solutions FZ LLC
.
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