DR.R.DURGADOSS

DR.R.DURGADOSS

“UAE-based Bhatia Traders, part of the large “House of ST Bhatia Group” is a diversified group involved in various activities, ranging from trading to manufacturing and service operations. “I want to take a moment and personally thank CEM Business Solutions for their hard work and efforts in implementing Microsoft Dynamics GP & RMS for us. We were looking for a suitable business management software to solve many problem areas including: conflict of data, the need to re-enter data in different applications, and delays in producing reports for the management information system. We also needed a better inventory control system.

It is at this juncture that we hired Microsoft Gold Partner, CEM Business Solutions and tasked them to rollout their Microsoft Dynamics solutions across all of our retail outlets. The process incendently, took just 90 days. Along the way, CEM also successfully re-engineered Bhatia Trader’s business processes, which took another six months after the ERP the implementation. Since the implementation of our Microsoft Dynamics GP & RMS, we see an increase in net profit from 3.5 per cent to 4.5 per cent. We needed a partner with proven abilities to help us manage the implementation of Microsoft Dynamics GP, and we knew we had found that partner with CEM Business Solutions FZ LLC.“